Back in October we told you about ’new’ arrangements for collection of textile and small electrical items. This information had been sent to us by Biffa. It turns out that this information was ... ahem ... rubbish. The Vale have confirmed that the collection arrangements have not changed and that the Biffa call centre is now using the correct instructions. We are sorry that we passed on this incorrect information.
In brief, textiles are collected fortnightly, the same week as the green recycling bins. The textiles are put in a supermarket size carrier bag, which does not have to be clear, There is no limit on the number of bags. Bags of textiles are sometimes picked up by the food collection van, sometimes by a separate van. Because of the possibility of different vans at different times, bags should be left out all day if necessary. If they are not collected by 6.00 p.m. you can email municipalteam1@biffa.co.uk or ring 03000 610 610. Household batteries are left on top of the green bin, these in clear plastic bags.
Small electrical items are collected on grey waste bin days, also should be left in supermarket size bags, which do not have to be clear.
We would be interested in hearing from residents if they find that these arrangements are not working.
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